Kategória: Munka, állás
Honlap:
Részletek...Epta International is a global leader in commercial refrigeration, offering sustainable and innovative solutions for the retail, food & beverage, and hospitality industries. We design, manufacture, and service a wide range of refrigeration systems and technologies that help our customers operate more efficiently and responsibly. With a strong presence across Europe and beyond, our Budapest BSC plays a vital role in supporting key business operations for EMEA markets.
As we continue to expand, we're continuously building our talent community for future roles in Customer Support. This position provides exceptional service by promptly answering incoming calls and managing requests through customer portals and emails. They ensure efficient processing of jobs in the internal CMS, coordinate technicians' daily workloads, and maintain strong customer relationships.
By monitoring open cases and collaborating with team members, they ensure customer expectations are consistently met and reports are accurately generated to support operational efficiency.
If you're detail-oriented, proactive, and excited to grow within a collaborative and fast-paced environment, we'd love to stay connected.
DISCLAIMER: Please note that this is not an active job opening. By submitting your application, you will be considered for future opportunities within EPTA International Budapest. We are continuously building a talent pool of qualified candidates for upcoming roles. If your profile matches our future needs, we will reach out to you directly.
We may not be able to provide individual feedback or updates unless your profile aligns with a specific role in the future. Thank you for considering a career with us--we look forward to possibly connecting when the right opportunity arises!
How you will make an impact:
Deliver exceptional customer service by promptly answering incoming calls and addressing inquiries with professiona
